Shipping policy

Shipping Policy — C's AuraLink

Processing Time All orders are processed within 2–5 business days. Orders are not processed on weekends or public holidays.

Shipping Rates & Delivery Times

Transit times below are estimates in business days and begin after dispatch. Please allow the processing time listed above before your order ships.

Destination Method Estimated Transit After Dispatch
United States YunTu Special Registered (General Cargo) 6–12 business days
Canada YunTu Special Registered (General Cargo) 7–9 business days
Australia YunTu Special Registered (General Cargo) 7–12 business days
United Kingdom, France, and Germany YunTu Special Registered (General Cargo) 6–10 business days

Free shipping is available on $60+ orders. For orders below this threshold, shipping charges vary by destination, service, and package weight. The applicable rate and available options are shown at checkout after you enter your delivery address.

Customs & Duties All applicable customs fees, import duties, and taxes are included in your order total. You will not be charged any additional fees upon delivery.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at customerservice@csauralink.com. We will do our best to assist you.